New Automated Telephone Service for the Eye Unit



New Automated Telephone Service for the Eye Unit | Bolton NHS FT


The Eye Unit at Bolton NHS Foundation Trust has launched a new automated telephone service now available on tel: 01204 487577. The new number is now the unit’s primary point of contact for both patients and health care providers, directing callers to the most appropriate ophthalmic services in primary and secondary care.

When phoning the telephone service, callers should listen to the full message, and select the appropriate option from the list below:

  • health care providers
  • a patient who is not already under the care of the Eye Unit
  • an existing patient who has a booking enquiry
  • an existing patient with a repeat attender card and a flare up of usual symptoms
  • an existing patient with a query about an appointment or surgery in the last six weeks
  • an existing patient with a query about a new symptom after more than 6 weeks since their last appointment.


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