May Bank Holiday
Customer Contact
Our Customer Contact team will be available until 4pm on Friday 29 April. You will be able to contact them again from 9am on Tuesday 3 May.
You can access our online services at www.carlisle.gov.uk
May Bank Holiday Refuse and Recycling Collections
Please remember that refuse and recycling collections will be a day later than usual following the May Bank Holiday.
Usual refuse and recycling date and May Bank Holiday collection date:
- Monday 2 May (Bank Holiday Monday) – Collecting Tuesday 3 May.
- Tuesday 3 May – Collecting Wednesday 4 May.
- Wednesday 4 May – Collecting Thursday 5 May.
- Thursday 5 May – Collecting Friday 6 May.
- Friday 6 May – Collecting Saturday 7 May.
Collections return to normal from Monday 9 May onwards.
For more information visit www.carlisle.gov.uk/refuseandrecycling
Useful contacts:
Cumbria County Council’s Highways Hotline:
Report any issues online using the highways online reporting form found on the Cumbria County Council website.
Tel: 0300 303 2992 (answer phone service evenings, weekends and public holidays)
*Please note – cost of calls may vary depending on mobile provider*
Cumbria County Council’s Social Services:
If you are worried about an adult or a child, the out of hours emergency numbers are:
Adult Social Care: 01228 526690
Children: 0333 240 1727
Carlisle City Council’s Homeless support:
Carlisle City Council’s homeless prevention team can help anyone, at the threat, or experiencing homelessness/rough sleeping. Advice is available from staff at the Civic Centre during normal office hours.
OUT OF HOURS in an emergency, please call:
You can also report rough sleeping using the Street Link website at https://www.streetlink.org.uk/