Jubilee Bank Holidays

Customer Contact

Our Customer Contact team will be available until 5pm on Wednesday 1 June. You will be able to contact them again from 9am on Monday 6 June. 


Refuse and Recycling Collections

Collections will take place as normal during week commencing 30 May 2022.

There will be no changes to your usual refuse and recycling collection dates over the Jubilee Bank Holidays.

To check your collection date/s visit our refuse and recycling webpage.

If you are having a Jubilee celebration and closing your street off and your refuse/recycling collections are due on the same day, please make sure your containers are accessible to our collection teams so that we can empty them as normal. 


Useful contacts:


Cumbria County Council’s Highways Hotline:

Report any issues online using the highways online reporting form found on the Cumbria County Council website.

Tel: 0300 303 2992 (answer phone service evenings, weekends and public holidays)

*Please note – cost of calls may vary depending on mobile provider* 


Cumbria County Council’s Social Services:

If you are worried about an adult or a child, the out of hours emergency numbers are:

Adult Social Care: 01228 526690

Children: 0333 240 1727


Carlisle City Council’s Homeless support:

Carlisle City Council’s homeless prevention team can help anyone, at the threat, or experiencing homelessness/rough sleeping. Advice is available from staff at the Civic Centre during normal office hours.

OUT OF HOURS in an emergency, please call:

You can also report rough sleeping using the Street Link website at https://www.streetlink.org.uk/

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