2 Teachers Missed a $4,000 Honeymoon cruise after Southwest Flight Axed

  • Southwest Flights were canceled for thousands of teachers from Wauwatosa (Wisconsin),
  • Andrea and Marcus Grasenick reported that their honeymoon cruise was canceled by their flight cancellation.
  • Southwest cancelled more flights after severe storms struck the US during Christmas than any other airline.

Two Wisconsin teachers were ready to embark on their dream honeymoon cruise, but Southwest Airlines delayed them. canceled thousands of flights,The couple returned to their home the next day and spent $4,000.

Marcus and Andrea Grasenick from Wauwatosa in Wisconsin told local outlet TMJ4They flew to Nashville Monday morning and waited to hear if their connecting Southwest flight was available. After waiting for hours to find out if the flight would depart, they were informed it had been cancelled and that their luggage couldn’t be immediately retrieved and returned.

After flying on a different airline, they made it back to Wisconsin the next day without their luggage.

“This is the only break that we have in common. We can’t even go to a different time or make it up because this is the only one. Andrea Grasenick stated to TMJ4 that this was the one shot they had.

“It’s time and you can’t get that time back,” she said, adding that it would be wonderful if they could get the $4,000 they spent on the cruise back.

“If you can do that, great. “But, the memories that were going to be made with each other and our friends, that’s something that you cannot put a price on, she said.

The couple also revealed to the outlet that they had received “radio silence from Southwest” and that they would not hesitate to fly with Southwest again.

The Grasenicks were one of thousands of Americans who had to cancel flights after Southwest had annexed. operational meltdownThis week. Thousands of flights across airlinesSouthwest passengers saw the worst, as they were forced to cancel flights after severe winter storms ravaged the region over Christmas weekend.

Southwest cancelled more than 2,900 flights Monday. This accounts for approximately half of all canceled flightsIt was observed all over the world. According to FlightAware, cancellations accounted 70% of Southwest’s total planned trips for that day. These disruptions rippled throughout the travel industryThis causes a shortage in rental cars and higher prices for flights.

Southwest spokesperson directed Insider to their website when Insider reached out for comment. latest updates pageThe spokesperson said that the company would resume normal operations on Friday. Southwest customers can also request a refund or rebook their travel through a spokesperson. They can also report lost luggage through a travel disruptions portal on their site.

Other travelersAlso, they reported being absent cruise shipFlight cancellations lead to delayed departures. According to the blog, one cruise ship, Carnival Celebration, delayed its departure slightly on Tuesday in order to give passengers more time. Cruise Hive. Hundreds of guests were still absent from the boat.

Have a news tip to share or a travel story? Contact this reporter at kvlamis@insider.com.

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