Issues

Issues

The British Metals Recycling Association issues reminder: Do not place electrical items in the bin


The British Metals Recycling Association (BMRA), the trade association representing the metals recycling industry, has highlighted the risk of placing Waste Electrical and Electronic Equipment (WEEE) in household waste wheelie bins or recycling boxes.

Whilst the majority of the country is staying at home in line with current Government COVID-19 guidance, workers in the waste sector will be working tirelessly to keep the streets clean and free from rubbish, vermin and related disease. They help ensure that general waste is safely disposed of and our home recyclables (tin cans, drinks cans, plastic packaging, paper etc) get back into the circular economy.

If, as householders, we dispose of waste electrical appliances in our general waste or home recycling box/bin, we risk exposing these workers to fire, explosion or electrocution. This is because household waste collections are not designed to handle electrical items, many of which may contain a lithium ion battery (even some items that have a plug such as DVD players, games consoles etc) that, when tampered with or crushed (for example by a rubbish truck’s compactor), can explode and/or cause a fire.

WEEE that ends up in the household waste collection and recycling centres (HWRC) can be extremely dangerous: many of the recent fires at waste sites can be attributed to WEEE, and specifically the presence of lithium ion batteries. In addition, harmful substances can leak out and cause soil and water pollution; harming wildlife and potentially human health.

James Kelly, CEO of the BMRA said: “WEEE or e-waste is one of the fastest growing ‘waste’ streams in the UK and requires specialist handling and treatment. When not dealt with correctly it poses a risk not only to the environment, but for the workers that handle it. Let’s not cause any additional risk to these workers at this already trying time.

“Ensuring that WEEE is recycled responsibly means that more material enters the circular economy, can be recycled and as much as possible avoids landfill.”

WEEE can include:
• large household appliances, e.g. fridges, ovens, and washing machines.
• small household appliances, e.g. kettles, food processors, toasters, and radios.
• IT and telecommunications equipment, e.g. tablets, mobile/smart phones and computers

Mr Kelly added: “We are encouraging people to follow the Government advice and stay at home, and to urge them to keep hold of their WEEE until such time the current restrictions on movement are relaxed or removed. Once this happens, householders will be able, once again, to take their old electrical items to a local HWRC or a BMRA member that can handle this type of material.”

Find a metal recycler near you: www.recyclemetals.org/recyclerdirectory. Call ahead to check the type of material taken.

About the BMRA and metals recycling:
The British Metals Recycling Association (BMRA) is the trade association representing the £7 billion UK Metal Recycling sector. The BMRA represents over 270 organisations that trade and process over 10 million tonnes of ferrous and non-ferrous metals every year, including: steel, aluminium and copper.

It is made up of businesses of all sizes, including small family owned businesses and large international companies. Member activities include collecting, sorting, shearing, baling, shredding, media separation, as well as reuse, casting, and fabrication.

Members recycle a wide range of products, such as end-of-life vehicles, packaging, batteries, domestic appliances, building materials and electronic goods.

1. The UK metal recycling industry is so efficient at recovering metal from end-of-life products that more is recovered than can be consumed domestically. As a result, over 80 per cent of all ‘waste’ metal is now destined for export. This means we are competing against suppliers from the USA and Japan who are not required to characterise recycled metal as waste.

2. Every tonne of recycled steel saves: 1.5 tonnes of iron ore, 0.5 tonnes of coal, 70% of the energy, 40% of the water, 75% of CO2 emissions, and 0.97 tonnes of CO2.

3. Recycling of metals is also the major contributor to the UK’s achievement of targets under EU Directives such as end-of-life vehicles and packaging.

4. In 2017, the UK exported over 9 million tonnes of recovered ferrous (iron and steel) metal and approximately 800,000 thousand tonnes of non-ferrous metal (such as aluminium and copper).

Members of the public can use the BMRA website to find a metal recycler – www.recyclemetals.org/recyclerdirectory

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New Automated Service Desk Servicely.ai uses AI to efficiently resolve IT support issues


https://www.prfire.com/

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

SYDNEY, Aus.; 20 February 2019 – A new intelligent Automated Service Desk program, released this week, could help mid-size enterprise resolve their employees’ IT support issues instantly, automatically and affordably! After 24 months of intensive development, Servicely.ai is now the first and only fully integrated intelligent service management platform on the market today with AI at its core.

Co-founders, Dion Williams and Chris Jones have over 50 years’ experience in helping customers implement and optimise service desk and related technologies and utilized this knowledge to develop Servicely.ai. They say the platform can help customers improve self-service resolution by up to 75%, while reducing Service Agent call handle time by over 200% using AI powered automation.

“While it takes on average three minutes to resolve a call using current service desk tools, Servicely.ai uses natural language understanding (NLU) to understand the intent of the issue and takes actions to resolve it at machine speed, thereby reducing the handle time to less than a minute,” explains Dion Williams.

Traditional Service Desk tools have increased in complexity over the years while failing to focus on the purpose of the service desk – resolving employee issues faster and with less disruption to their day job. With the increased complexity of features and functions bundled into the traditional service tools, the license costs have continued to increase on the basis of more functionality equals more value, even if customers are not using the new features.

Whilst there are other large-scale service desk solutions out there with the option to enhance the solution with a plug in AI capability, this does not help alleviate costs of ongoing and increasing licence fees, amounting to 10-15% annually, and requires skilled people to resolve and service.

“Our solution reduces the cost and skills required,” says Williams, “As an example, a company of 3.500 employees can expect to on average 10,000 calls per month to the Service Desk, the rough cost of which is $15 per call making the cost $150,000 per month. Using Servicely.ai this cost is reduced by 40% saving the company $720,000 annually.”

Servicely.ai has adopted a unique approach, using AI to deliver value to the business.

“Our approach of Observe -> Learn -> Augment -> Automate allows us to remove the complexity of AI, while enabling the intelligent platform to learn from your best Agents and Augment the rest of your Agents. With AI at the core, Servicely.ai goes beyond basic call routing predictions to Observe and Learn how issues are being resolved and then is able to Automate a resolution in machine time.”

Servicely.ai is now the truly Smart way to run an enterprise’s Service Desk, helping to reduce operational costs while improving employees’ service experience.

For further information or PR enquiries, please contact:

SERVICELY.AI
Dion Williams
Sydney, Australia
+61 400 185 477
dion.williams@servicely.ai
https://www.servicely.ai/

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The Smart way to run your enterprise Service Desk.



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The five most important cyber issues an organisation should address first


KYND introduces the five most important cyber issues an organisation should address into its KYND Start Report.

Priority recommendations to accelerate the mitigation of cyber risks identified in the KYND Start Report

KYND Limited, provider of pioneering cyber risk management products, today unveiled a new KYND Recommendations feature which is available to customers who purchase the full version of KYND Start.

KYND Recommendations provide clear and simple guidance on the five most important cyber issues that KYND has identified for a particular organisation. It gives an immediate list of priority actions that should be addressed to minimise the organisation’s cyber risk exposure and they are now included in every full KYND Start report.

KYND Start is a simple, standalone report showing the current cyber risks facing any organisation in a clear and easy to understand way, using only a company’s website name to provide instant results. Providing an accessible price-point for entry level or bulk use cyber risk management, it is currently being used by brokers, risk advisors and insurers globally.

Andy Thomas, CEO says “Our customers tell us they love the simplicity of the KYND Start report, which shows instantly the cyber risks facing a company. We also get asked ‘of the risks KYND has identified, which should be prioritised and be fixed first?’ and we quickly realised that putting together the five most important cyber risks together with recommendations of how they should be mitigated would really help our customers and I’m delighted to say this feature is now available within our KYND Start report”.

About KYND

Founded in March 2018 and headquartered in London with an office in Porto, KYND is a new breed of cyber company. Using its proprietary and pioneering technology, KYND now makes complex cyber risks simple to understand and manage for every organisation, regardless of size, means or industry sector.

Contact details
Issued by: KYND Limited
Contact: Melanie Hayes
Email: press@kynd.io
Web: kynd.io

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Shincheonji Church of Jesus Issues Statement to Condemn Blasphemous Pastor Jun Kwang-hoon


“Deeds of Satan the Devil that Oppose God Must Disappear from the Earth”

Devilish deeds of the Protestant Church since the Japanese colonial period are pointed out a political organization masked with religion, the CCK should be permanently shut down

Shincheonji Church of Jesus, the Temple of the Tabernacle of the Testimony (Shincheonji Church of Jesus, Chairman Man Hee Lee) has condemned Pastor Jun Kwang-hoon who is causing controversy with his recent blasphemous remarks. Shincheonji Church of Jesus also strongly called for the shutdown of the Christian Council of Korea (CCK), of which Pastor Jun Kwang-hoon is the president.

The entire congregation of Shincheonji Church of Jesus said the below in their statement of condemnation released on the 24th, and urged the members of the CCK to leave from it for there is no salvation there.

https://www.youtube.com/watch?v=wdyWUBzqkMg?feature=oembed

In their statement, the members of Shincheonji Church of Jesus said, “Pastor Jun spoke against God by saying, ‘If you mess around, I will kill you,’ and other similar remarks. He has committed the sin of blaspheming God and the Holy Spirit.” Shincheonji also emphasized, “Pastor Jun’s words are the words of the CCK. The true identity of the spirit (god) over the CCK is finally exposed.”

They added, “God, the Creator of the universe, is a being all the people of the earth worship and revere. Jesus and the members of Shincheonji are God’s spiritual children born of God’s seed, as testified in Matthew 13:24-30 and 13:38-39; God is the Father of the members of Shincheonji. Why does Pastor Jun wish to kill our Father?”

The members of Shincheonji Church of Jesus also said, “It seems that the CCK churches and pastors who are under President Jun Kwang-hoon all have the same spirit (god) and thoughts. Jun Kwang-hoon should leave the earth along with the CCK – or, enter the fiery lake of sulfur voluntarily.”

The members of Shincheonji Church of Jesus explained that the atrocious acts of the Protestant churches that belong to the CCK followed the devilish deeds that have been continuing since the Japanese colonial era. They listed the CCK’s deeds that are “anti-nation, anti-society, and anti-religion,” which include their worshipping and praising the Japanese gods at their shrine, how the CCK pastors added to and subtracted the Book of Revelation, and how there have been 12,000 convictions for the crimes the pastors committed in the past ten years.

The members of Shincheonji Church of Jesus said, “We are afraid that our country – South Korea – will be pointed out and blamed by the whole world as a country of the devil, because of Jun Kwang-hoon, the president of the CCK. The whole world is speaking out against Jun Kwang-hoon’s ludicrous and blasphemous comment.”

Along with this, the members of Shincheonji urged those who follow Pastor Jun by saying, “Believers who are following blindly – do you think there is salvation in the CCK, an organization that says to “kill God”? Flee from there.”

A representative of Shincheonji Church of Jesus said, “President Jun Kwang-hoon claims that he has been anointed, and even asserting that the entire country of South Korea centers around him, and that he will kill God if things do not go his way.” He also explained, “Such assertions expose his heretic beliefs that use religion for power and oppose God. The CCK – a political organization masked under religion – must be shut down immediately.”

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