Made Tech opens Swansea office in sign of its growing UK presence

Made Tech opens Swansea office in sign of its growing UK presence
The public sector technology delivery experts have opened a new office at Indycube Swansea Central as part of their regional strategy to create jobs and nurture local talent.

London, 15th July 2020

Made Tech, the public sector technology delivery experts that provide Digital, Data and Technology services across the UK market, have announced they are opening a new office in Swansea as part of the company’s ongoing regional growth strategy.

The office, which will be located in IndyCube Swansea Central, will help the company to serve new and existing clients across Wales and the South West of England. It will also help Made Tech to continue its policy of creating jobs and nurturing local talent through its Made Tech Academy, a 12-week programme that helps anyone with a love of programming turn their passion into a career in software development.

The new Swansea office will add to Made Tech’s presence across the UK, with the company already based in London, Manchester and Bristol.

Speaking about the launch of the new office, Made Tech’s Chief Executive Officer, Rory MacDonald, said:

“We’re delighted to be opening our new office in Swansea, which will not only help us to better serve our existing clients in the region but also the new ones we expect to partner with in the future. We launched our Bristol office in early 2020 and the addition of our new Swansea office demonstrates the commitment we are making to the South-West and Wales, both in terms of the public sector organisations we work with and the local community that we aim to create new jobs for.”

Made Tech is an established provider of Digital Data and Technology services to the UK public sector having worked with the Government Digital Service, HMRC, the Department for Education, the Ministry of Justice and many other organisations since 2016.

About Made Tech:
Made Tech are public sector technology delivery experts. We provide Digital, Data and Technology services across the UK market.
We help public sector leaders to modernise legacy applications and working practices, accelerate digital service delivery, drive smarter decisions with data and enable improved technology skills within teams.

Founded in 2012, we grew by helping startups to build products fast using lean and agile principles. Since 2016, we have been helping public sector organisations to adopt these skills, capabilities and ways of working to deliver better outcomes for citizens.

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To Address Overwhelming Demand, Louis Law Group Opens a New Office in Naples

Louis Law Group is well-known across Florida for helping clients obtain full and just compensation for personal property damage claims. The Naples office is the firm’s latest expansion.

Louis Law Group, whose mission is to help its clients obtain full compensation for personal injuries and property damage, is opening a new office in Naples. The Naples office addresses the pent-up demand for knowledgeable, experienced, and aggressive attorneys who can help clients take on insurance companies.

About Louis Law Group

Louis Law Group has a stacked roster of attorneys who are laser-focused on their clients’ needs and objectives. Clients with property damage claims can feel confident that they’re in good hands.

Most homeowner’s insurance policies provide coverage for various types of property damage , including water damage, hurricane damage, roof damage, fire damage, and even theft damage. But while clients naturally expect their insurers to honor these types of claims, plenty of insurers try to deny them by saying the claims are outside the client’s policy, that the claim lacks evidence, or that the clients failed to pay their premiums.

Louis Law Group attorneys have seen it all. In cases of claim rejections or low settlement offers, our attorneys can tilt the odds in the clients’ favor. They can handle all aspects of a claims, from gathering necessary evidence and negotiating a fair settlement offer with the insurance company, to going to trial.

Just as important, Louis Law Group attorneys provide peace of mind. Rather than spending hours on the phone haggling with their insurance company, clients can delegate this task to their lawyer and spend more time doing the things they love.

Pierre A. Louis, the senior managing attorney at Louis Law Group, says the firm is especially excited to serve Naples clients. “Our attorneys are ready, willing, and able to help all of our Naples clients fight for the compensation they deserve.”

4851 Tamiami Trail North
Suite 200
Naples, FL 34103
(239) 331-5313

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4 Key Steps To Renovating Your Office Space

Renovating your office can be a challenging project, but rest assured, making the most of your space will help boost productivity, improve morale, and impress your clients. Generator connection experts Northern Powergrid have assembled this checklist of 4 essential steps to renovating your office, from planning, to decoration.

1.      Plan properly

As the saying goes, if you fail to plan, you plan to fail. It’s crucial that you have proper and smart planning for the early stages of your renovation if you want it to be a success. It’s also important to set yourself specific goals and have a proactive approach to your construction process. Know exactly what it is that you want to come from the renovation. Your project manager has to have a clear idea of what you want the final product to look like too. By setting this out in the early stages, you’ll have a better chance of completing all aspects of the project on time.

2.      Always have a plan B

As with anything in life, there is the possibility that you’ll run into problems along the way. Include an extra 10% into your budget for the renovation costs and this should cover most setbacks. If you plan ahead and include this, then the whole process will seem easier for all parties involved and decrease any risk of unexpected issues from occurring.

3.      Consider the layout

If you want to create a positive atmosphere among teams, the correct layout is vital. You don’t want people who may work together to be cut off due to a poor layout. Open plan offices are becoming extremely popular for this precise reason. Having a suitable layout can help boost productivity and enhance teamwork. Make sure you have enough breakaway spaces too for those all-important meetings.

You must also bear in mind the health and safety aspect if you plan to give your office space a complete overhaul – or indeed a new space altogether. It could be that you are simply improving potential health and safety hazards, such as old carpets which are a huge source of bacteria and can compromise the well-being of your staff.

4.      Consider the décor

While planning is important, you definitely need to focus on exactly how your office will look aesthetically. Did you know that the colour of your walls, for example, can make a huge difference? Here are a few examples:

  • Blue can have a calming effect and help in concentration levels.
  • Yellow and orange are said to be great colours if you want to get the creative juices flowing.
  • Green is a colour you should be wary of, as different shades can have both positive and negative connotations.
  • All white offices are thought to be the worst to choose, as they tend to give off a sterile or clinical feeling which can hinder productivity.

On your walls, you should look to include your company’s mission statement. They can prove to be an effective way to showcase your values while being a reminder for colleagues to carry them out. Also look to incorporate flowers and plants into your space. This can enable your office to be visually pleasing, which can help the office’s vibe stay uplifted.

It’s also important to make it an attractive space for when you show clients where you are based. For example, how can you sell your product if you’re not proud of it? Your office space is an add-on to this. First impressions can be made within seven seconds, according to research, so it’s vital that you provide the best opportunity to come across how you’d like to be portrayed. Your office’s renovation should incorporate your brand to show your clients that you want your business to be noticed. This is extremely important to those in the creative sector.

Renovating your space can be a huge project. However, by planning correctly and thinking about the decoration too, it can be a project that is extremely rewarding. Follow the above steps and you will find yourself well on the way to having that perfect office space for you, your colleagues and potential clients.


Board of Innovation Opens its Inaugural APAC Office and Appoints JF Legourd Managing Director APAC

Global business design and innovation strategy firm Board of Innovation today announced that it has launched an Asia-Pacific hub in Singapore and appointed Jean-Francois (JF) Legourd as its Managing Director, effective March 1.

JF joins Board of Innovation from Singtel and HaloLife, where he served as Group Director – Strategy, and CEO, respectively. JF will be bringing his experience in corporate strategy, innovation, and entrepreneurship to Board of Innovation to accelerate the emergence of Southeast Asian innovative global champions.

Additionally, Board of Innovation will benefit from JF’s past experience as:

• Samsung (APAC) Head of Digital and Regional Strategy Lead
• Samsung (Korea) Chairman Office, Group Strategy
• Gartner (CEB) EMEA Director of Research & Consulting

Jean-Francois holds an MBA from INSEAD and an MSc from Audencia. He has lived and worked across Korea, ASEAN, South Africa, the UK, and the US for most of his career.

“Joining Board of Innovation is choosing a meaningful impact over a comfortable status quo, walking the talk we so often recommend to others. I feel energized by our mission to grow APAC regional and global champions using our industry experts, proven entrepreneurs, and unafraid innovators,” says JF. “Our first mission will be to cast away the innovation theatre that is creating cynicism and wasting scarce resources. Our second mission will be to build business models from, by, and for the developing world, putting ASEAN in the driver’s seat. Lastly, our overarching mission will be to inspire others to do the same, regardless of their scale.”

“I’m excited to see JF joining our company,” says Philippe De Ridder, CEO of Board of Innovation. “His unique track record in corporate strategy, consulting, and venturing make him an ideal leader to head up and grow our APAC business. Our new hub in Singapore will enable us to better serve our clients in the region.”

About Board of Innovation: Board of Innovation is a business design and innovation strategy firm. For more than 10 years, its consultants have helped Fortune 500 organizations uncover new opportunities for growth by developing innovation strategies, innovation capabilities, and new businesses using their assets and core strengths.

Board of Innovation operates from offices in New York, Amsterdam, Antwerp, and Singapore with clients in health/life sciences (Roche, Novartis), banking/finance (ING, NN), heavy industry (Lafarge Holcim), fast-moving consumer goods/retail (Danone, Estée Lauder), telco (Liberty Global, Telnor), mobility/aviation (KLM, Volkswagen), and more.

Board of Innovation’s long-term mission is to inspire 100 million people to innovate for a better tomorrow. To achieve this goal, its team has built the most comprehensive open-source innovation knowledge base on the web. publishes tools, guides, in-depth breakdowns of methodologies, how-to articles, and webinars to give you everything you need to develop successful new businesses.

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Office Productivity: How You Can Make It Soar

If you own or run a business that operates out of an office it’s likely you might have stumbled upon a problem with productivity. Humans just aren’t meant to be sat down in front of desks all day. There are things you can do to increase machine performance while ensuring your people are remaining positive and productive. Ways you can cut through the confusion and lead your team to success. If it’s your own business it’s sometimes hard to remove yourself slightly from the lack of productivity to the point that you’re able to objectively look for the causes instead of resorting to disciplining your staff. Maybe these tips can help. If you don’t think they’ll work perhaps they can give you some new ideas to try out. They aren’t all inclusive, but you can make them work for you if you put your mind to it.

Think About The Equipment 

Don’t focus on your workforces productivity if they haven’t got the tools for the job. This is a must. Focus on this first and then you can work on their productivity. It might be you’re asking them to do work that is better suited to a machine. You might want to use database compare instead, for example. Speak to them about what they’re using and whether they’re happy. You might need faster internet, there’s nothing worse than slow internet. You could need more powerful computers too. It’s not all about computing power. Are they comfortable in their chairs? You might have cheap, uncomfortable ones. Invest in comfortable equipment for them to use and you might see their output increase. Once you’ve ticked off any equipment issues you can move onto the next set of solutions.

Keep Things Fresh

There’s nothing worse than doing the same things all day, non stop. Make sure you vary their working day. Mix up their jobs. Flex work around your teams. When things are new it can be exciting. Something to learn more about and get your teeth into. Otherwise it can be pretty boring and productivity will drop off. 

Get A Good Break Room

Don’t let people work through their breaks. It’s bad practice on your part for letting it happen. They should take time away from their desks for lunch or break. Doing this can clear the mind and give it a break before they come back. Some people are just workaholics, but others aren’t and will feel like they need to replicate the behaviour. Be hard on them and make them take a break. To that end, you need a good place for them to relax in. The breakroom should be designed by them, with needs in mind. Comfortable chairs, a place for them to eat at and a TV are all must haves. If you’re a benevolent boss you can provide things like bread for toast or fresh fruit. These little things help productivity as it properly pulls them out of the working environment before they have to go back to work. 

Be Flexible

Everyone is doing it these days. If it is possible let them work from home at least one day a week. They’ll skip out on a day of commuting costs and be able to work in a really chilled out environment. You might see productivity shoot through the roof. It’s the same with the normal working day. Give them a ballpark hour from which you want them to come in. It could be from 7 till 8. Some will start at 7, others 8. They then adjust their working day accordingly. Doing this allows for additional flexibility and let’s them feel like they’re more in control, all will contribute to a better working environment meaning better productivity. 

Reward Good Work

If you don’t reward good work, how can you expect people to strive for it? You can do this in a number of ways. Offering some kind of bonus is the most obvious, so long as you can afford it. But you can give people days off, or offer other kinds of gifts and incentives. You could also put a clear promotion chain in place, and promote those who do hard, good quality work. Being someone who rewards good work shows that you recognise it, and appreciate it. Just realise that this isn’t something which will happen all the time. You also need to be careful that you don’t reward substandard work. Once you start, you have to do the same for everyone so don’t have favourites if you can help it.

INVOKE Continues Global Expansion Opening New Office in Belgium

Belgium office will support INVOKE’s growing list of customers in Western Europe and strengthen its partnership with Blue Prism

INVOKE, a leading provider of solutions for organizations to accelerate success and scale within their intelligent automation journey, today announced the opening of a new office in Belgium and the appointment of Jarrick Van Camp as Country Managing Director. The Belgium office will support INVOKE’s growing list of customers in Western Europe and strengthen its partnership with Blue Prism in Europe.

INVOKE has seen strong demand from customers who are looking to leverage intelligent automation to drive productivity and innovation. From this office, INVOKE will provide customers with the technology, implementation and lifecycle expertise to successfully implement intelligent automation engagements.

Jarrick Van Camp, INVOKE Country Managing Director, said:
“Our expanded footprint in Belgium builds on our vision to accelerate the intelligent automation journey for companies across Europe. In addition to our already existing offices in Spain, this expansion allows us to stay close to our customers and extend our delivery reach. Together with our continuous investment in solutions like our Robotics as a Service (RaaS) offering we are uniquely positioned to help our customers tackle business challenges and running automated business processes on the cloud today.”

Brian Mort, EMEA Sales GM for Blue Prism, said:
“Our partnership with INVOKE is helping organizations realize the benefits of intelligent automation. We share a common vision for delivering a scalable Digital Workforce that drives operational agility and innovation for our joint customers. The commitment INVOKE has demonstrated to Blue Prism makes them a key partner for us both in Belgium and throughout Europe.”

INVOKE specializes in implementation and managed services for next-generation technologies like Robotic Process Automation and Artificial Intelligence. We give your team the technology, implementation, and lifecycle expertise to successfully implement intelligent automation engagements without the hassle or added cost of IT infrastructure. INVOKE, an IN-RGY company is a certified Blue Prism Authorized Training and Delivery Provider. INVOKE was founded in 2016 and has implemented over 500 process automations.

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These Are The Top 50 Things Office Workers Find Annoying

Working 9-5 can be tough and it appears most employees end up grumbling about one thing or the other. In fact, research out today suggests common gripes generally take up a total of 20 minutes of the working day – that’s adds up to two working weeks a year!

The top gripes about IT, air con and printers, with the typical employee also finding time to whine about unnecessary all-staff emails – and uncomfortable chairs.

Other problems which drive staff mad are the temperature of the office, commuting, people pulling sickies, and a phone call just as you’re about to leave, the amount of junk mail received, being copied into emails that are of no concern and someone stealing a favourite mug.

In addition, irritable Brits can’t stand it when someone smells out the office with stinky food, or turns on the freezing cold air conditioning.

IT issues form a major part of the top 50 list of grumbles – as workers complain about computers which are too slow or crash, printers jamming or breaking down and a bad phone signal.

Geoffrey Dennis, Chief Executive of international animal charity SPANA, which provides free veterinary treatment to working animals in developing countries, said: “It’s clear that there’s no shortage of annoyances in the workplace that raise people’s blood pressure on a daily basis.

”From pointless meetings to colleagues who use your favourite mug, these frustrations seem to be part and parcel of office life in Britain.

“It can be hard to keep a sense of perspective at times, but we should remember that most of these irritations are trivial and very minor compared to the tough working lives endured by working animals in developing countries around the world.

“These animals often doing back-breaking, dangerous work with little rest and no holidays or retirement at the end of it. That’s why they desperately need our support.”

The study shows getting a phone call when you’re just about to leave the office is THE biggest grumble.

Others are frustrated by colleagues who are difficult to work with or who suck up to the boss, and also those who take credit for work they didn’t do.

Unrealistic deadlines, ‘meetings about meetings’, office jargon and everyone ignoring a ringing phone can also make work life irritating.

Others moan about their insensitive boss, or those who choose to micro-manage everything.

Embarrassing team building exercises, having to engage in small talk and being asked to desk share are other common complaints.


Researchers also found two thirds of people are most likely to grumble to other colleagues; one in 20 will start moaning the minute they step foot in the office.

Another 15 per cent admitted they ‘whinge all day long’.

But most are unlikely to do anything about their work worries – with more than two thirds owning up to the fact they wouldn’t confront a colleague who was annoying them.

Another six in ten would never say anything about their ‘ridiculous workload’.

Office workers are most likely to make a noise about IT going wrong, with half of those polled complaining about the state of their computer or printer.

Seven in 10 admitted they often feel irritable at work, and 52 per cent say their whole working day can be ruined by just a few ‘bugbears’.

Other factors that affect how good a day is going to be include what the traffic is like on the way in (35 per cent), and how much work there is to do (43 per cent).

A further quarter say their day is affected by whether or not the boss is going to be in, while 27 per cent say how early they wake up can ruin the day ahead.

Geoffrey Dennis, Chief Executive of SPANA, continues: “Without exception, everyone has to contend with problems – however minor – at some point in their careers.

”But many people in the UK aren’t aware about the hard conditions faced by working animals around the world.

“These animals play a vital role in supporting the livelihoods of the world’s poorest families.

”However, despite their importance, their welfare is often neglected. SPANA is working to ensure that working animals have access to veterinary care when they are sick or injured, as well as educating owners about how to best care for their animals.”


1. Getting a phone call when you’re literally about to leave the office
2. Computers being slow
3. IT issues
4. The temperature being too low/high
5. No air conditioning
6. Computers crashing
7. Printers jamming or breaking down
8. Colleagues who are difficult to work with
9. When someone uses your desk when you’re away and leaves it messy
10. Freezing cold air conditioning
11. Being in the office when the weather is lovely
12. Having meetings about meetings
13. People not replying to your emails
14. When someone calls in sick when you know they aren’t ill
15. Being copied into emails that are of no concern
16. Colleagues who suck up to the boss
17. Colleagues who talk too much
18. People who loudly complain about how busy they are
19. People not saying thank you when you’ve helped them out
20. The commute
21. Someone constantly arriving late to work
22. The amount of junk mail received
23. People who ignore a ringing phone
24. Smelly food being eaten in the office
25. The phone ringing constantly
26. Someone taking credit for work you’ve done
27. Having to sit in long and tedious meetings
28. People speaking loudly
29. Returning from holiday to hundreds of emails
30. Office jargon (such as “touch base”)
31. People who leave dirty dishes in the work sink
32. Unnecessary all-staff emails
33. Unrealistic deadlines
34. People not cleaning the microwave when their food spills
35. People who email out of normal working hours
36. Not having enough annual leave
37. An insensitive boss
38. People not listening to you when you talk and then asking you the same question 10 minutes later
39. People who inflict their mood swings on colleagues
40. An uncomfortable chair
41. Bosses who micromanage everything
42. Bad phone signal
43. The office gossip
44. People who expect the cleaners to tidy up all their mess
45. Someone stealing your favourite mug
46. Having to desk share or ‘hot desk’
47. Embarrassing teambuilding exercises
48. Having to engage in small talk
49. Colleagues who don’t shower regularly enough
50. Someone leaving their chair out in the middle of the aisle


Managers Reveal the Most Annoying Traits in Their Office Workers

When it comes to office culture, it seems like it’s not just employees who get irritated at work. In fact, managers have their own bugbears of things done by their office staff, a new survey has found.

Office moaners who repeatedly complain about their job are most likely to find themselves in their manager’s bad books, along with staff members with an addiction to social media. Other bugbears were named as staff who use the business printer for personal use, those who make excuses for being late and dressing inappropriately.

The survey of 500 managers within small to medium-sized businesses also found that 39% of bosses believe that an employee has deliberately gone out of their way to annoy them.

Commenting on the survey results, James Kinsella, co-founder of instantprint, said: “Interestingly, employers care less about issues which traditionally would have caused them a headache in the past.

“SME owners have enough on their plate without worrying about what their employees wear.

”And now as smaller businesses have to become increasingly agile, a positive attitude is critical to thrive in these fast-paced environments.

“Running a business is hard work and it makes sense that SME owners are looking for employees with a positive and proactive attitude who they can depend on when they need to.£

When it comes to impressing a manager, the survey indicated that the best way to please a manager is to have a ‘go-getter’ approach to work. 34% of managers also said that they are impressed by employees who can communicate their ideas effectively.

According to the study, working hard could have it’s benefits as one in three bosses admit to having a favourite employee.

However, this constant pressure to work hard can have an impact on employees. A third of those asked said that their long working hours was the worst part of their job, with 28% saying that they regularly feel increasing pressure to perform well at work.

25% of respondents said that they were concerned about making key decisions in the office or working environment and one in hour find it difficult to strike a friend/boss relationship with their manager.

James Kinsella added: “Having a great team is one of the most important business success factors and what’s more, they are the people you have to spend most of your life with.

“For most SME owners and managers, their business is a huge part of their life, so perhaps it doesn’t come as a surprise that attitude comes above everything else.

“When everyone is under pressure, positivity will always be appreciated, if not needed by managers.”