The SaaSy People provide UK based fully-managed, multi-channel outsourced support tailored for growing businesses, in a simple monthly format.
Birmingham, UK / August 3, 2020 – The SaaSy People today announces the launch of their My SaaSy Portal, a dedicated portal allowing their customers to view service analytics as well as managing various aspects of their account.
The newly launched portal further differentiates The SaaSy People from their competitors by allowing their customers to make changes to the way their outsourced operations are conducted via a single online interface. A video walkthrough of the new portal has also been released.
By using The SaaSy People, companies can concentrate on growing their business whilst The SaaSy People delight their existing customer base via their UK based teams of customer support agents.
“The launch of our My SaaSy Portal shows our ongoing commitment to making outsourcing simple, easy and cost-effective. Our customers can now easily see how many hours they’ve utilised and look at how many tickets we’ve handled for them. The portal also allows our customers to change the way we handle their phone calls in just a couple of clicks.” said Reece Couchman, Founder and Director.
The My SaaSy Portal further bolsters The SaaSy People’s claim that by partnering with them companies can they stay ahead of their competition by providing world-class customer experiences.
“We want our customers to be in complete control of their outsourcing partnership with us so that their end-users remember interactions with our customer’s businesses for all the right reasons and recommend their product/service by word of mouth; which is not only the mostm organic form of advertising but also the most cost-effective and powerful,” said Couchman.
ABOUT THE SAASY PEOPLE
The SaaSy People provide UK based fully-managed, multi-channel outsourced support tailored for growing businesses, in a simple monthly format. We also offer outsourced managed services, onboarding, virtual receptionist and live chat concierge.