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ContactPigeon releases Real-Time Customer Predictions to empower retailers


Athens – July 2020: ContactPigeon, the award-winning omnichannel customer engagement platform has released a new AI-powered feature designed to optimize marketing effectiveness, enhance customer engagements and increase average Customer Lifetime Value for retailers worldwide.

The new feature, Predictive Insights, looks at past customer behavior data to predict future activities, preferences, and customer behaviors. Using the RFM model (Recency-Frequency-Monetary) to provide real-time predictions for every single customer profile, including:

● Orders Within Next 30 Days / 2 Months / 3 Months / Year
● Churn Risk
● Value of Next Order
● Customer Lifetime Value For Next 12 Months
● Recency Cluster
● Revenue Cluster
● Frequency Cluster
● Overall Score
● Predicted Segment

The company’s CEO, George Mirotsos, noted about new feature:

“With our new Predictive Insights feature we aim to empower the retailers with top notch predictive customer analytics, converting the customer data to valuable and actionable information for the brand. We know how crucial for any retailer is to have access to such kind of insights and that’s why we are making this high-end feature available to all of our plans, making ContactPigeon one of the very few omnichannel customer engagement solutions worldwide which provides Predictive analytics features at no additional cost for their clients.”

Retail and eCommerce businesses can use the new Predictive Insights to:

● Run perfectly timed customer engagement campaigns at the optimal points of the customer shopping journey for each individual customer.
● Predict and recommend products that customers will likely buy next
● Prevent churn to the at risk customers
● Promote optimized offers for maximum profitability per customer segment

You can learn more about the Predictive Insights feature from ContactPigeon here:
https://blog.contactpigeon.com/predictive-insights-customer/

About ContactPigeon
ContactPigeon is a VC-backed customer engagement platform that empowers retailers to grow sales and customer retention with personalized, behavioral-driven, and high-converting messages. Founded in 2014, ContactPigeon operates across the US and EU and is trusted by more than 300 brands including L’OREAL, The Body Shop, Fujitsu, and others.

Contacts
Joyce Qian, 1-800-490-1732
Head of Growth

Alternate Contact Info:
Panos Ladas
panos@onmarketing.io
+30 211 8009130
ON.marketing

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Creately introduces a real-time visual workspace for online meetings, resolves WFH frustrations


Creately enables teams, working remotely to now replicate the same room like collaboration with a series of brand new product capabilities.

The most challenging part of working from home, is to do what you usually achieve in a conference room with a whiteboard at work – brainstorming and planning. Video conferencing and screen sharing is the default tool for most teams now, yet it blocks out any kind of collaboration as it’s just one person broadcasting their view.

The typical dynamics of being able to contribute to what’s on the common whiteboard or document is missed with the default formula of video conference + screen share.

Creately, a global leader in online diagramming and visual collaboration has added new capabilities to address this challenge.

With the capabilities that are being announced today, teams can now work on a shared, infinite canvas with Video Conferencing right inside the product where changes are synchronized to every participant in milliseconds. With over a 1000s of templates for flowcharts, mind maps, org charts, IT and more, Creately helps teams get on the same page much faster, visually.

“We want to give people that missing feeling of sitting next to each other and figuring things out. While being on a conference call, you can still draw, write and update visuals in a common space in real-time, making the connection between teams magnitudes better than simply being on a video call.” said Chandika Jayasundara, Creately’s CEO.

“We are extremely thrilled to share this with the thousands of teams that already use Creately and our wider global audience. We are also making these capabilities available in our Free version of the product as well“ added Chandika.

Creately’s customers use its powerful diagram and visual tools of Flowcharts, Mind maps, Organization charts, UML and Software design diagrams, IT network designs and more, to solve problems in all areas of business from marketing to research and development.

As widely understood, visuals are easier to understand and collaborate with, yet are minimally used by professionals due to the difficulty in creating them and sharing them. Creately’s core purpose is to convert each of its users to powerful visual communicators. 1000s of templates and an expertly engineered product with a refreshingly simple interface forms the foundation of its solution to this challenging problem.

With the new collaborative capabilities, Creately expects that millions of more users will be able to work in teams, to solve every-day challenges with effective visuals and insights. Marrying video conferencing, real-time previews and an interactive, infinite canvas provides an upgrade from the status quo of modern day meetings and collaboration.

Creately is also seeing significant demand for its product in large enterprises and is launching a new set of enterprise offerings along with this major announcement. The enterprise plans offer more user and data management options with added support and security options.

About Creately
Creately is used by over 4 million global users and thousands of leading businesses worldwide for Diagramming and visual collaboration. Headquartered in Melbourne, Australia with teams in Sri Lanka and Singapore, Creately was founded in 2008 and is privately held. https://creately.com

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EastNets reveals that 28 institutions are now benefiting from secure real-time watchlist updates over blockchain


Brussels (March 31, 2020) –– EastNets is pleased to announce that 28 financial institutions are now live users of a real-time watchlist feed, delivered securely over blockchain.

https://www.youtube.com/watch?v=Npgmp1TbkKA?feature=oembed

In partnership with Dow Jones Risk & Compliance, EastNets successfully commercialized a feed of sanction alerts over a private blockchain network. EastNets ChainFeed™ is now featured within EastNets’ watchlist screening solution, SafeWatch Filtering. Today, all financial institutions that are actively using EastNets SafeWatch have access to Dow Jones’s high-quality sanction alerts carried over a private blockchain network directly to the screening engine, EastNets SafetWatch Filtering.

Furthermore, the secure nature of the blockchain-enabled EastNets solution restricts the opportunity for malevolent actors to intercept and/or manipulate watchlist data.

Deya Innab, EastNets Chief Strategy and Product Officer, said: “We continuously look to new technology as an opportunity to enhance our customer experience. The question will always be: how and which technology should we use to bring greater value to our customers?

“We understand the challenges and risks associated with manual updates of watchlists. Our customers need a timely, secure courier to carry watchlist feeds from end-to-end. This innovative solution uses blockchain technology to overcome these challenges. Designing and testing a suitable solution was challenging, but we are delighted to lead the industry with a real-time, secure watchlist update solution that is actively used by leading institutions that now meet their compliance obligations every minute of the day.”

In October 2018, in partnership with Dow Jones Risk & Compliance, EastNets showcased the first proof of concept (POC) for a real-time, blockchain-based compliance watchlist.  At this time, EastNets ChainFeed™ Solution provides a continuously updated feed of Dow Jones’s sanction alerts.

About EastNets
For over 35 years EastNets has served as a leading global provider of compliance and payment solutions for the financial services sector. With regional offices in major cities, EastNets supports over 750 organisations including some of the biggest financial institutions in the world. Solutions including en.SafeWatch deliver automated, industry-leading AML and fraud protection that helps organisations stay ahead of a changing fraud, compliance and regulatory landscape.

About Dow Jones Risk & Compliance
Dow Jones Risk & Compliance is a global provider of third-party risk management and regulatory compliance solutions. Working with clients across the globe, it delivers research tools and outsourced services for on-boarding, vetting and investigation to help companies comply with anti-money laundering, anti-bribery, corruption and economic sanctions regulation in mitigating third party risk. The Dow Jones Risk & Compliance business expanded revenues by 21% in the second quarter of fiscal 2020 — its twelfth consecutive quarter of growth above 20%. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

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