visitor

visitor

New release sets the path for the future of visitor management


On Thursday 23rd April, one of the world’s fastest-growing visitor management apps, Sign In App, made their biggest step forward to date as they launched version 4 of their iPad-based app.

Backstory
Work on (what would become) version 4 started at the end of 2018 when the team spent a few days of their holiday break reimagining how Sign In App could look as they moved into 2019 and beyond. As the year progressed, the scope grew; incorporating more and more ambitious ideas. By the summer of 2019 it was clear that a whole new app was needed and following six months of development and three months of testing, the Sign In App team were finally ready to release version 4 into the hands of their community.

Continual evolution of the product and platform is part of Sign In App’s DNA. If you’re a Sign In App subscriber or have followed them for a while, that won’t surprise you as you’ll have seen the fruits of the team’s labours each and every month. They look at where workplaces are heading and build useful features, releasing them at no additional cost to benefit the Sign In App community.

While no-one could’ve predicted the challenges we’re all facing today, the team are glad to hear that so many of you are using Sign In App to adapt; whether that’s switching to remote working with confidence, building detailed health questionnaires for contractors and staff or producing daily rundowns of key workers still signing in to the site.

Sign In App understands that visitor management might not be at the top of everyone’s agendas as they release version 4. But just like remote sign ins, each new feature gives subscribers more ways to customise the product, adapting it to suit their needs at the time. With that in mind here’s a quick overview of version 4 and why Sign In App feel it’s their biggest step forward to date.

Supporting new features
The team behind Sign In App are ambitious, talented and imaginative. Their roadmap is packed with ideas that they can’t wait to release and share with their community. Because the product evolves so quickly, it’s already radically different from the version 3 which released at the start of 2018. Back then, they were introducing GDPR features and visitor groups for the first time. In the months since, Sign In App has added events, companion app, Sign In App Tap, personal fields and many more.

By building a new app with version 4, it gives Sign In App the opportunity to take everything they’ve learned from a period of rapid growth and optimise the app, streamlining the code to create a new platform to support future projects. With a clear roadmap ahead, version 4 is ready for many new features to come. At launch, Sign In App is introducing video messages, message documents, video welcome screens, new evacuation reports, support for multiple sites and lots more. To read about 20 changes coming in version 4, click here.

More ways to customise
The Sign In App team has always been passionate about trying to provide the best sign in experience in the market. They do this by having a wide range of customisation options, a stable, secure platform and the simple sign in process that’s become their trademark. They’ve been amazed by the ingenious ways people use Sign In App, from signing out keys to signing in dogs, they’re constantly impressed by how their community uses the customisation options available to them.

As Sign In App continues to grow, customisation will remain at its heart with even more options to customise the sign in experience for your staff, contractors and guests. The new sign in experience in v4 adds an optional ‘light mode’ theme and support for videos throughout the application to give you more ways to stand out, promote your brand and share important site information.

Improved accessibility
The team is proud of the feedback they get around Sign In App’s usability and intuitiveness. That applies across the board from the online portal, to the companion app for smartphones and of course the iPad app for receptions. Many people who sign in to site via the iPad are using the product for the first time, so it’s critically important that the experience there is simple and self-explanatory.

It’s equally important that the app itself is accessible, allowing guests of all ages and levels of technical experience to sign in unaided. It’s one of the main reasons the Sign In App team chose a touchscreen (iPad, for its familiarity at home) and suggest using landscape orientation (for the largest onscreen keyboard). This has helped Sign In App become popular in sectors such as care homes and charities where the user base is wide and varied.

Never content to rest on their laurels, the team want to do more to ensure Sign In App is the most accessible visitor management solution in the market. Version 4 introduces improvements across the board with larger and heavier fonts, clearer buttons and audio feedback such as button sounds and spoken messages. The optional new sign in experience takes this even further with larger custom fields and more accessibility options including button and font sizing.

Sign In App continues to work with their clients who regularly sign in visually impaired guests to ensure the changes they’re bringing are helpful and encourage feedback from their community around any accessibility issues they’d like to address.

Version 4 of the iPad app is a leap forward in accessibility and usability, with more customisation options than ever and an interface that’s still simple to use. The team at Sign In App are looking forward to getting it in your hands and remember, version 4 and all the new features are included at no extra cost as part of your Sign In App subscription.

If you have any questions about Sign In App, send them an email at support@signinapp.com or start a live chat online at signinapp.com and the team will be happy to help.

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Food production health & safety: why visitor management apps have the perfect recipe


Health and safety – the most significant words in the food production space. There’s various legislation that food production organisations must follow which require them to present certain policies, agreements and questionnaires to both visitors and staff.

Whilst companies are aware of this and have procedures in place, it’s often no fun for the receptionist or the visitor – pages and pages of paper to complete is not the way you want to welcome your guests. Not to mention, once they’ve filled out a questionnaire it’s not all done and dusted; this needs to be read through to double-check whether they can go into food production areas.

With advances in technology, food production facilities can now ditch the pen & paper and maximise their health and safety compliance with a visitor management app. Below are just a few of the reasons why visitor management apps have the perfect recipe for food production organisations.

Present relevant health and safety policies

Various visitor management apps now allow you to automatically present policies and agreements to those signing into your building; so there’s no need to rummage around trying to find the paper version. You may also prompt visitors to perform an action such as ticking a box or signing their signature to agree that they have read the policy.

Many of these apps also give you full flexibility to change the content of policies, agreements and questionnaires so that they’re bespoke to your organisation and can be easily updated when required should the content need to change.

You may also have the option to choose which content you present to which groups. For example, you may not need to show all policies and agreements to the visitors that are not visiting the production areas.

Control who enters the food production areas

In a food production facility, there needs to be control over who enters food production areas for health and safety purposes. Health questionnaires are used to find out whether there are any reasons a person should not enter a food production area such as having an illness which could cause a risk of contamination.

A visitor management app can enable you to get your visitors to fill out the health questionnaire through the app rather than filling out a paper copy; this can automatically be presented to them when signing in. Some apps may then allow you to have your visitor’s answers communicated with relevant people in the business. For example, if someone answered ‘yes’ to a question regarding an illness, you can set the app to notify relevant people to deal with this.

Emergency evacuations

Food production facilities should have a strict emergency evacuation procedure in place in case of fires or major incidents. In these instances, it’s crucial that you know exactly who has been in the building during the day. This isn’t always a quick process when using a paper visitor book.

A visitor management app can make emergency evacuations much smoother. Some visitor management apps have a mobile version of the app where you can access an accurate, up-to-date evacuation list of who has been in the building. You can then identify who is present when taking a roll call and if anyone isn’t present you can locate them by seeing who they were visiting. You may also be able to assign different evacuation points to different groups.

Sign In App is a visitor management app that can do everything mentioned above. If you want to improve health and safety compliance in your food production facility, get in touch to find out more about how Sign In App can make your processes simpler. Send us an email to info@signinapp.com or give us a call on 0333 016 3551. Alternatively, if you’ve already got an iPad then you can get started now with our 15-day free trial here .

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