OXFORD, UK; 23 July 2020 – Oxfordshire-based tech company Jezzam Ltd has been vigilantly working with care home groups in the UK to help them quickly implement an online booking system that will allow relatives to visit as the Covid-19 lockdown restrictions ease.
It’s no surprise that visitor slots are already being snapped up as relatives longing to see their family members get ready to make contact once more.
As Covid-19 restrictions have begun lifting, care homes have had to consider many factors when opening up for visits including:
- Managing visitor numbers
- Allowing time for cleaning between visits
- Record keeping to help with track and trace
- Providing innovative ways for residents and relatives to meet e.g. Zoom calls
Jezzam has made great strides in these areas by providing an easy to use online booking system for relatives with detailed electronic records of booking histories and fully customizable booking options to match individual care home needs.
This system has already resulted in time saving for busy receptionists and other staff and the rapid implementation means care homes can be up and running within minutes.
Commenting on the simplicity and efficiency of the booking process, Andrew Winstanley, CEO, The Berkley Care Group said, “As soon as we opened up for online booking, relatives were filling slots to see their loved ones. Before Covid-19, booking wasn’t something we needed but it’s now become an essential part of ensuring the safety of our residents, staff and visitors. Jezzam has provided us with an effortless way to make a big difference to our resident’s lives.”
When a Jezzam team member suggested online booking might help her see her aunt at Cumnor Hill House, one of The Berkley Care Group’s homes, the team set about making this a reality. Working closely with the Berkley Care Group team, Jezzam implemented online booking for all 6 of the group’s care homes in a matter of hours.
“The Jezzam team has been there for us all the way through the process. The flexibility of the software has allowed us to tailor it to our specific needs. The speed at which we got online booking up and running and the support we’ve received has been absolutely first class,” reiterated Winstanley.
Meanwhile traffic to www.jezzam.com has increased by over 800% compared to the same period last year as the company finds itself servicing entirely new sectors while the crisis continues to transform our working and personal lives. From retail to sports, companies including tennis clubs and bowls clubs, music shops and barbers are now looking to online booking and scheduling to help them resume business as life begins to return to some sense of normality.
About Jezzam Ltd:
Jezzam is a trusted provider of cloud-based booking and scheduling software, enabling their customers to save time and expand their online presence by providing sophisticated, mobile-ready online booking that is beautifully simple to use and fast to set up.
Jezzam supports a diverse customer base ranging from Jet ski experiences, flower arranging classes, taiko drumming workshops, sports clubs, to community hall hire and care homes. Jezzam was selected by the NHS Scotland to manage bookings for employee flu vaccination programs over the past two flu seasons. It is in the top 3 of highest rated appointment scheduling software on Gartner’s Capterra review site.