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Protective Screens Risk Denying Vital Services for Hearing Impaired


‘Intelligent use of protective screens needed to ensure inclusivity across all communities’

With the global health crisis continuing to throw daily life into disarray and the associated uncertainty creating an unprecedented level of anxiety, the latest government announcement has paved the way for more workers to return to employment in certain sectors. However, in an attempt to maximise the safety of employees and reduce the risk of a second wave of infections, employers across the UK are hastily installing safety measures which are inadvertently affecting the lives of those with hearing impairments.

By its nature, many of the most significantly impacted individuals with hearing loss are also some of the more vulnerable members of the UK’s communities. Whilst immediate measures to protect staff are a crucial part of a national recovery plan, little thought has been given to the impact of a nation-wide roll out of plastic screens in customer facing environments.

With approximately 12 million people in the UK suffering with hearing loss, a UK leader in specialist audio systems for the hearing impaired has raised concerns over the secondary impact of mass installation of screens at counters and customer service desks everywhere. Fife based, Clear Audio Systems spokesperson Martin McCloskey commented:

“We fully understand and support the critical efforts of business to protect staff and customers, however, the blanket use of plastic screens needs to come with a more intelligent approach. The large plastic barrier screens are a fantastic way to help reduce the spread of COVID-19, but they can also cause huge difficulties for those with hearing impairments.”

Martin McCloskey continued: “There are a number of really effective solutions available which will work in harmony with screens, to ensure those with hearing difficulties can still access vital services during the fight against the virus. It’s more important than ever to look after every member of our communities, right across the country.”

Clear Audio’s speech enhancement technology is designed to improve communication through speaking barriers such as protective screening. The highly effective system consists of a set of speakers and microphones to be installed either side of the protective screen for easy communication. The integral components in the speech enhancements systems have been researched designed and created in house using the experience and industry knowledge developed over 25 years, for a reliable solution, with reduced feedback, quick and easy installation and the very best user experience for the customers and staff.

For more information on the effective hearing solutions available to complement the use of protective screens, please visit the official website at www.clearaudiosystems.com

About Clear Audio Systems:

Clear Audio Systems was established in 1993 by company Chairman Tom McGregor when he identified a need for speech enhancement equipment when visiting a branch of his local bank. The Clear Audio Systems team have been at the forefront of speech enhancement systems and induction loop expertise from the development of the initial technology 25 years ago, to the systems you see in your banks and shops today. Our products are designed and built in the UK, with 25 years’ experience in the speech enhancement systems.

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Life-saving early detection put at risk by COVID-19 infection fear


99% of healthcare professionals working in primary settings such as surgeries are concerned that patients are missing out on a potentially life or death diagnosis.

All because patients are too scared to attend appointments during the COVID-19 outbreak.

Allied to that, 45% of healthcare professionals fear that having to work remotely via video-link or telephone means they could be failing to detect serious diseases in patients.

So says the first survey on the impact of the pandemic on primary healthcare outlets, published today on the Guidelines in Practice website https://www.guidelinesinpractice.co.uk/

Early detection can stop conditions such as bowel cancer from becoming deadly and slow down and even reverse Alzheimer’s.

Almost half of the respondents were deeply concerned about the impact of the pandemic on patients’ mental health, which could result in conditions such as depression and anxiety spiralling into self-harm and even suicide.

Far from being overrun during COVID-19, 40% of health care professionals are less busy than usual and a further 15% claim they are considerably quieter.

“More than 90% of women diagnosed early with ovarian cancer survive for 5 years or more, whereas just 5% live that long when diagnosed later” said Ivor Eisenstadt, Managing Director of MGP, who conducted the study, “the same need for early detection applies to most cancers, cardiovascular disease and viral infections including HIV. People with important symptoms are not consulting their GP and instead are playing dice with their own health.”

The survey, which quizzed over 400 UK primary healthcare professionals, (including those working within COVID-19 hubs) showed that the virus has made a huge change to the way most surgeries work, with 89% of doctors doing some or all of their non-COVID-19 consultations via telephone.

GP Dr Zahid Chauhan OBE has worked on the frontline in the battle against COVID-19. He said: “I am concerned that patients are not turning up at surgery. I largely think this is through fear but also a desire not to bother the NHS at this critical time. People must attend if they display worrying symptoms. Of particular concern is patients not presenting with mental health issues. There is a stigma around problems such as depression at the best of times. I genuinely believe people are suffering in silence.”

Ivor Eisenstadt concluded: ‘What this survey shows is that primary healthcare professionals have compassion for patients and recognise that other serious illnesses don’t go away just because we are in the middle of a pandemic. With innovations such as more online appointments and telephone triage, our healthcare professionals are also showing that they are adaptable, professional and wholly dedicated to their patients, whether they have COVID-19 symptoms or not.’

To view the full survey, visit guidelinesinpractice.co.uk/covid-survey-results

The impact of the coronavirus on primary care survey was organised by MGP in collaboration with Dr. Sandesh Gulhane, and published by Guidelines in Practice. Data was analysed by BrainSell.

Guidelines in Practice is published by MGP Ltd, a specialist healthcare media company which aims to improve patients’ lives by promoting best practice in healthcare. MGP specialises in multichannel content and educational projects based around clinical guidance and evidence-based information through its brands: Guidelines, Guidelines in Practice, Guidelines for Nurses, Guidelines for Pharmacy, Guidelines Live, and Specialised Medicine.

Visit: guidelinesinpractice.co.uk

IMAGE: Dr Zahid Chauhan OBE

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KYND releases new Ransomware feature to help businesses reduce their risk of attack


KYND Limited, a provider of pioneering cyber risk management products, unveiled a new ransomware prevention feature that is now available to all KYND ON customers.

Ransomware attack notifications rose by 131% in 2019* and are predicted to become even more of a threat as businesses adapt to the new ways of working caused by the COVID-19 pandemic.

KYND’s new ransomware feature, available to KYND ON customers, helps organisations effectively reduce their risk of suffering a ransomware attack and more effectively manage this growing threat in a simple and easy to understand way. Using KYND’s proprietary cyber risk technology the new ransomware feature provides instant insight into an organisation’s visible exposure to attack and provides targeted recommendations to help reduce this risk based on the specific vulnerabilities it has identified.

KYND ON continuously monitors a business’ cyber risks and immediately alerts them to new and potential vulnerabilities as they arise. This advanced and powerful, yet easy-to-understand service gives organisations the visibility and insight they need to identify their cyber risks and provides clear and simple instructions on how to mitigate them.

Andy Thomas, KYND’s CEO, says ” Ransomware is a plague on businesses around the globe, but a prompt approach to identifying and minimising obvious vulnerabilities can help any organisation reduce its risk of falling victim and its far-reaching impacts. Introducing the Ransomware feature for our customers is a meaningful step forward in our mission to #StopTheBad and make easy to understand and accessible cyber risk management available to every business on the planet.”

About KYND
Founded in March 2018 and headquartered in London, KYND is a new breed of cyber company. KYND makes complex cyber risks simple to understand and manage for every organisation, regardless of size, means or industry sector.

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KYND cyber risk products selected by Lex Mundi to support top-performing legal firms globally


KYND cyber risk products selected by Lex Mundi to support top-performing legal firms globally.

KYND Limited, a provider of pioneering cyber risk management products, announced that Lex Mundi, the world’s leading network of independent, high-quality laws firms, is introducing KYND products as a brand-new benefit to its members to help them raise their cyber resilience.

Lex Mundi’s member firms will now have access to KYND ON; a product that continuously monitors a business’ cyber risks and immediately alerts them to new and potential vulnerabilities as they arise. This advanced and powerful, yet easy-to-understand service gives organisations the visibility and insight they need to identify their cyber risks and provides clear and simple instructions on how to mitigate them.

Andy Thomas, KYND’s CEO comments “We’re excited to partner with Lex Mundi to bring our proven, trusted cyber risk management technology to the top-performing law firms. A tidal wave of cyber threats is one of the biggest challenges facing the legal sector, but with KYND’s unrivalled breadth and depth of expertise, law organisations can effectively shore up their cyber defence in no time.”

Gordon Vala-Webb, Senior Advisor of Technology and Innovation at Lex Mundi said, “ We are pleased to partner with KYND to provide this best in class cyber risk management tool to our members.”

About KYND
Founded in March 2018 and headquartered in London with offices in Porto, KYND is a new breed of cyber company. KYND makes complex cyber risks simple to understand and manage for every organisation, regardless of size, means or industry sector.

About Lex Mundi
Lex Mundi is the world’s leading network of independent law firms delivering consistent, high-quality advice that is critical to solving complex cross-border challenges. Our carefully vetted, and continuously reviewed, top-tier member firms uphold the highest-level service standards while offering preferred access to more than 22,000+ lawyers worldwide in more than 125 jurisdictions. Supported by client-focused methods, innovative technologies, joint learning, and training, member firms collaborate across borders and industries to deliver joined-up solutions focused on real business results for clients.

Through our innovative service delivery model, clients have the ability to assemble an ideal international legal team, with the best lawyers in the jurisdictions that match their unique footprint, flexed to their most significant legal challenges.

Lex Mundi member law firms are located throughout Europe, the Middle East, Africa, Asia and the Pacific, Latin America and the Caribbean and North America. Through our nonprofit affiliate, the Lex Mundi Pro Bono Foundation, our members also provide pro bono legal assistance to social entrepreneurs around the globe.

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Risk & Assurance Group Launches Free Global Blockchain Solution to Dial-Back Wangiri Phone Scams


Telecoms providers and leading suppliers of anti-fraud systems are working together to tackle a fraud that plagues phone users worldwide.

London, UK, 10 March 2020 – the Risk & Assurance Group (RAG), a not-for-profit association of telecoms risk managers, has launched the RAG Wangiri Blockchain, a system where consortium members use blockchain technology to share intelligence about ‘one-ring’ wangiri frauds in real time. Phone companies around the world have already agreed to collaborate, along with leading suppliers of anti-fraud products and services, by pooling their wangiri fraud data using the blockchain. As a consequence, telcos and vendors will be better anticipate attacks by fraudsters, refining algorithms so more wangiri calls are identified before consumers suffer any harm.

In recent years regulatory bodies have warned about a surge in ‘one-ring’ frauds, also known as wangiri, the Japanese for ‘one cut’. Phone users receive calls from mysterious numbers that end as soon as they begin ringing, luring victims into dialling back to an expensive destination. A new US law, the TRACED Act, requires the Federal Communications Commission (FCC) to identify ways to tackle wangiri, and other governments have placed increasing emphasis on the need to protect phone users from this fraud.

Major telecoms providers like Vodafone Group have already joined the RAG Wangiri Blockchain Consortium. Morgan Ramsey, Group Fraud Manager at Vodafone, said:

“Wangiri is a global problem, impacting millions of customers every day. For far too long, telcos have tackled wangiri from a local perspective and in a reactive way. The continued growth of wangiri has clearly shown that this is not effective, and we need to change our approach, both as individual operators and as an industry. Collaboration between telcos, principally in the form of sharing best practice and intelligence, is a ‘no brainer’ in this environment and greatly increases our chances of frustrating the fraudsters and protecting our customers. For Vodafone this of course gives us a better chance of reducing the number of irritating calls received by our customers, but for us it goes beyond that and we want to work with other operators to tackle the problem on behalf of our industry. The RAG Wangiri Blockchain has the potential to play a big role in our continued fight against wangiri.”

35 businesses participated in a pilot of the wangiri blockchain in 2019, successfully sharing data about 21,000 fraud attacks covering 150 countries. The newly released production version of the wangiri blockchain is scaled to work on a global level, and will allow telcos and other relevant businesses to exchange data without needing to install any new hardware or software. Many telcos will have the option to connect seamlessly with the blockchain because their suppliers are integrating existing anti-fraud systems via an API to the blockchain. Any business that uploads their wangiri data to the blockchain will be allowed to access it without charge.

RAG hopes to persuade all phone companies worldwide to join the RAG Wangiri Blockchain Consortium. Goran Marić of HT Eronet, an operator in Bosnia and Herzegovina, explained the appeal of the wangiri blockchain to telcos of all sizes:

“Blockchain technology can become a game-changer for fraud detection and mitigation because it ensures security, transparency, and decentralization. This should be a good trigger for telcos to join, share and use gathered data to tackle fraud in their organizations in a transparent way.”

Eric Priezkalns, Chief Executive of the Risk & Assurance Group, explained the key differences between the RAG Wangiri Blockchain and previous attempts to pool information about telecoms fraud.

“Fraudsters keep changing their methods, so the greatest barriers to exchanging intelligence are cost and speed. If the methods used are too slow, and too expensive, then the costs outweigh the benefits. RAG’s technical partners at Orillion Solutions have developed a blockchain ledger that is faster and more easily accessible than anything telcos have used to share fraud data before. Then we asked leading suppliers of fraud systems to link their products to the blockchain, harnessing data that telcos already collected but could not previously share efficiently. It is thrilling to see how positively telcos and vendors have reacted to this opportunity to collaborate on a problem that blights all phone users everywhere.”

About the Risk & Assurance Group

The Risk & Assurance Group (RAG) is dedicated to improving the practice of risk management, business assurance, fraud management and security within the providers of electronic communications services. RAG is a not-for-profit corporation run by experts in the field of risk and assurance within telcos. We seek to facilitate the education and networking of professionals in order to improve standards of performance, reduce waste, and better serve customers. Practitioners may attend our events and access our online services free of charge; financial support is provided by specialist vendors with an interest in highlighting the importance of the work done in this field, and in expanding its remit.

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KYND products selected to join Beazley’s suite of cyber risk management services


Global specialist insurer includes KYND’s pioneering products in
cyber protection offering.

KYND Limited, provider of pioneering cyber risk management products, today announced that specialist insurer Beazley has selected KYND to join their suite of cyber risk management services for international policyholders.

KYND products will be available through Beazley’s offering, which includes pre-breach and risk management services. International cyber policyholders will now have unlimited access to KYND to monitor cyber risks and alert the policyholder of new and potential risks as they arise.

Andy Thomas, CEO, KYND says “We are delighted Beazley has chosen KYND for their recently launched cyber risk management suite and applaud their recognition that helping to prevent incidents in the first place is a critical benefit to organisations. KYND products have been designed to help businesses monitor their cyber risks, simply, quickly and easily without the technical jargon and drama and align perfectly with Beazley’s 360º cyber protection offering.”

Raf Sanchez, International Beazley Breach Response Services manager at Beazley, says “Helping our policyholders prevent incidents is critical. After conducting a review of cyber risk products available in the market, we found that KYND’s innovative cyber risk products best complemented our suite of services. Its use of newly developed and proprietary technology to show cyber risks in a simple and easy to understand format really stood out for us.”

About KYND
Founded in March 2018 and headquartered in London, KYND is a new breed of cyber company. KYND makes complex cyber risks simple to understand and manage for every organisation, regardless of size, means or industry sector.

About Beazley
Beazley plc (BEZ.L) is the parent company of specialist insurance businesses with operations in Europe, the US, Canada, Latin America and Asia.  Beazley manages six Lloyd’s syndicates and in 2018 underwrote gross premiums worldwide of $2,615 million.
All Lloyd’s syndicates are rated A by A.M. Best.

Beazley’s underwriters in the United States focus on writing a range of specialist insurance products. In the admitted market, coverage is provided by Beazley Insurance Company, Inc., an A.M. Best A rated carrier licensed in all 50 states. In the surplus lines market, coverage is provided by the Beazley syndicates at Lloyd’s.

Beazley is a market leader in many of its chosen lines, which include professional indemnity, property, marine, reinsurance, accident and life, and political risks and contingency business. For more information please go to www.beazley.com

Contact details
Issued by: KYND Limited
Contact: Melanie Hayes
Email: press@kynd.io

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