What Is Microsoft Dynamics 365 Business Central?

For those of you who’ve recently stumbled upon Microsoft Dynamics 365 Business Central, or have simply found yourself wondering what all the hype’s about, here’s a breakdown of just what Dynamics 365 is all about and why so many are now leaving their current CRM and ERP solutions in order to join the Dynamics 365 family.

Dynamics 365 – What Is It?

Dynamics 365 brings together the functionality of both CRM and ERP. It does so, integrating with both Office 365, Power BI and Cortana Intelligence. It also integrates seamlessly with multiple other Microsoft products in order to provide a more unified experience through all business processes.

With recent studies highlighting just how much time we waste, switching between business applications, the news of a platform that offers seamless integration, with automated solutions between different areas of a company is music to many business owners’ ears.

This type of integration allows for a full 360 view across every department of your business, allowing for more intelligent sales and marketing capabilities as well as more efficient processes all round. The question is, what exactly does this software offer and how can it benefit your business?

Let’s break it down:

Adaptable Apps

All of the apps within Dynamics 365 are adaptable to your business along with your departmental requirements. What’s more, the apps are versatile in the sense that they can work well on their own or together.

You can decide which app to start with and then simply add on as and when needed to support your business and of course, how your users work. The apps are accessible from anywhere, on virtually any device. You can also utilise Microsoft Power Platform to create custom/automated experiences that revolve around your own data and processes too.

Minimal Code – If Any

Microsoft Dynamics 365 allows you to build your own apps with a simple point and click creation tool within Microsoft Power Apps; Much like building a PowerPoint and you can do it all with minimal code – in some cases, none at all.

Powerful Visuals & Analytics

With Power BI, you can enjoy powerful data visualisations as well as incredible analytical tools. Microsoft Dynamics 365 Business Central also allows you to enjoy a full 360 view of your business. View actions and efforts seamlessly from one department to another and enjoy a full, uninhibited view of what’s happening, when and why.


Thanks to cloud availability, you can access your data and analytics globally. Wherever you are in the world, you can see everything that’s happening at the touch of a button. You can also take advantage of things such as administration control in order to define who has access to what and when. Enjoy encryption options to protect data and even add/remove users as and when you need to.


Microsoft Dynamics 365 Business Central also offers GDPR compliance and supports the major, global, governmental and industry regulations so you stay compliant at all times. Enjoy peace of mind knowing the data within Dynamics 365 complies with all data protection and privacy laws, thanks to strict security standards.


While other CRM and ERP tools may be disjointed from each other, Microsoft Dynamics 365 Business Central allows for full integration with multiple other Microsoft products. Forget having to switch from one platform to another to carry out a simple task and enjoy seamless movement through all of your platforms.

Want More Help With Dynamics 365?

If you’d like further information on Microsoft Dynamics 365 Business Central and how this business management software could help your business, please don’t hesitate to contact the D365 Experts today on 01268 724 005.