Hampshire IT support company launches new services to help companies with remote working

As businesses face the ongoing challenge of employees working from home, one IT support company has introduced a suite of services to help improve IT security, strategy and efficiency when operating with a dispersed workforce. Matrix IT, based in Fareham, Hampshire, has launched cyber security audit, dark web monitoring, IT strategy and virtual IT director services, to support local companies.

The new services have been developed to help combat the issues of working remotely, such as external threats to IT systems, fragmented IT processes and changing IT support roles.

Matrix IT’s cyber security audit is relevant at any time, but in the current Covid-19 pandemic can help businesses to quickly identify vulnerabilities in their IT infrastructure, particularly when teams are logging in from home, using a variety of devices.

Their dark web monitoring service uses state of the art technology to scour the dark web for any signs of company credentials so that customers can be alerted of potential data breaches before cyber criminals have the opportunity to attack.

The Matrix IT virtual IT director service supports businesses which no longer need a full-time in-house IT director, perhaps as a result of restructuring during the pandemic. Businesses get access to an experienced and capable professional, providing board level IT technology and strategic planning advice. This service, when combined with Matrix IT’s new IT strategy support, may also help unify fragmented internal IT teams, and provide IT leadership to allow businesses to thrive in an uncertain climate.

Matrix IT New Business Director Gareth McQuaid said:

“We understand how hard it is for businesses to operate normally at the moment with people working from home. This dispersal of the workforce brings additional IT challenges at a time when businesses may be struggling with their own workload and adapting to changing customer needs.

That’s why we’ve launched our new services, to help businesses ensure their IT systems and networks are safe and secure and that they’ve got the IT leadership they need when their teams are fragmented. It’s all about doing our bit to help local businesses to survive, adapt and thrive.”

Matrix IT was formed in 2003 and uses an experienced team of IT professionals to deliver IT support services tailored to local business needs. Key services include 24/7 IT support, cloud migration, cyber security services including managed firewalls and two factor authentication and mobile device management.

Further information about Matrix IT and their new range of IT support services can be found on their website www.mtxit.com or by calling 01329 888444.

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