Coaching can benefit you, your team and your patients – North Tees and Hartlepool NHS Foundation Trust

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Kris Bell is a people development practitioner at North Tees and Hartlepool NHS Foundation Trust.

Kris is also a registered ICF coach (International Coaching Federation) which is for trained professional coaches and recognised for representing the highest quality in professional coaching

Coaching sessions run by Kris BellPart of his role includes carrying out coaching sessions with staff from across the organisation – both on a one-to-one and a group basis.

In this blog below, he talks about the benefits his expertise can bring to staff and to patients.

He said: “Coaching can unlock some amazing benefits for you, your team, individuals and the organisation.

“The coach will work with you on a one-to-one confidential basis at a time agreed by both the individual and the coach (unless it is team/group coaching that is requested).

“The coach will use strategies to help you (or your staff) increase resilience and overcome personal fears, help discover capabilities, help develop a positive mind-set and channel new behaviours in line with the Trust’s values.

It can help you to explore options, opportunities and obstacles, as well as finding clarity/clear direction.

It is totally bespoke, so the individual/employee (or group) will benefit in a way that is the most effective and efficient for them, this is measurable by setting a commitment to change and achieving SMART goals set and agreed between the individual and the coach.

The coach will support and guide to help you/individual/group stay on track through to achievement of the goal/desired outcome.

The overall benefits of coaching include:

  • Improved and enhanced performance and productivity;
  • Improved self-development in communication, emotional intelligence and development of ‘soft skills’;
  • Increased confidence and self-belief in own abilities;
  • Improved leadership skills (communication, time management, prioritising, presenting information, delegation & negotiating, motivational skills for you and for motivating your team);
  • Improved attendance by addressing personal struggles, increasing employees’ resilience and on-boarding new starters;
  • Boost morale, improved team working, problem solving and better decision making;
  • Dealing with difficult situations and difficult people including conflict resolution;
  • Better change management by identifying and understanding the employee’s values, which can be aligned to the most effective communication style when planning and introducing change;
  • Improving team cohesiveness and cooperation by team coaching exercises to build trust and understand the power of perception and unconscious bias;
  • Improve retention of talent, by supporting their development, including role transition and to invest in leadership development in line with succession plans;
  • Supporting employees through life’s challenges which can have an impact on their work/productivity and help improve work-life balance;
  • Identifying and supporting employee mental health problems, minimise risk of (long-term) absence, burnout and stress;
  • Providing employees with key feedback that’s context-specific, constructive, in a non-judgmental way to support change and minimise defensiveness;
  • Support for managers/leaders with confidential space to talk and explore options (and obstacles) for a positive way forward.

Coaching can help in many areas of work, professional and personal life.

If you would like to book some coaching or would like further information, please contact: Kristopher.bell@nhs.net

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