Small businesses can benefit from a hybrid work model

  • Hybrid work could be a great option for small businesses, but they are often discouraged by concerns about productivity and security.
  • Support can be provided by a variety of tools from Microsoft Technologies and Dell Technologies.
  • SMBs can save time, money, resources, and possibly even their lives by choosing the right IT solutions to meet their operational needs.

Nearly three years after the COVID-19 pandemic erupted, many companies have continued to adapt their methods and refine their strategies. Many are now choosing the hybrid model, which combines home and office work. In 2022, more than three quarters of UK workers divided their work week between the office and home. report an improved work-life balanceThese benefits are just a few of the many.  

Although many large companies have adopted official hybrid policies and guidelines, it can be difficult for smaller businesses to do so. They may not have the IT infrastructure necessary to support a more flexible approach. But although a hybrid model presents some unique challenges for SMBs, the benefits can also be significant — and it starts with getting the technology right. 

Embracing flexible technology

For many small businesses, the pros of hybrid work are clear and significant: From reduced commutes to the potential cost savings of downsizing office space, and even the freedom to recruit new hires from a less geographically-limited pool of candidates, there are many advantages to consider. 

Common technology-based concerns about the ability to work with employees who work remotely can often conflict with decision-makers. According to a recent study by Microsoft, 85% of business leaders say the shift to hybrid work has made it difficult to have confidence that employees are being productive at home — despite the fact that 87% of employees report being productive, with productivity signals across Microsoft 365 continuing to climb. This is due to a lack of visibility. But there are also questions about the reliability and privacy of employees’ network connections. Or, whether the company’s current digital workspace can be flexible and resilient enough for everyone to stay connected. 

With product ranges like Dell’s, Microsoft and Dell Technologies providing support, this is where Microsoft and Dell Technologies can help. Latitude laptops and 2-in-1 PCsThese devices are equipped with features that allow users to “make it your workplace”.

These include sophisticated intelligent privacy features such as onlooker detection, in which the laptop recognizes unwanted gazes and automatically protects what’s on the screen — meaning that sensitive data is shielded, even if employees are working in public spaces or while in transit. 

Intelligent Audio reduces background noise and eliminates distractions during meetings. ExpressConnect is the first simultaneous multi-network connection in the world. It allows users to connect to two different networks simultaneously, allowing for increased speed, productivity, faster data and video downloadings, as well as improved speed. 

Remote collaboration tools such as Microsoft Teams make it possible for employees to stay connected, no matter where they may be working. It offers a platform that allows colleagues to collaborate on the same project simultaneously, including conference calls, chats and shared channels to organize projects. 

Hybrid workforce, unified workspace 

For a lot of small business owners and decision-makers, the understandable worry that it will be more difficult for remote employees to work securely — and still feel connected to the team, and supported when problems arise — is often key in preventing them from fully embracing the hybrid model. This fear is usually related to a variety of smaller concerns regarding the company’s IT infrastructure. Perhaps there are security protocol weaknesses, too many softwares, or insufficient oversight for remote management. 

Dell Technologies Unified WorkspaceIt provides a fully integrated solution that allows businesses to deploy, manage and secure all devices from the cloud. It allows remote onboarding of new employees, sending them ready to use hardware with VMware Workspace ONE (and saving IT departments as much as two hours per set-up), and Unified Endpoint Management, which provides users with complete remote device management, regardless the operating system or application. 

Support Technologies Services are a great option for smaller businesses that have less IT resources or who are already stretched. They can take the hassle out of remote management and save them time and money. Using machine learning, telemetry data, and AI, the ability to pre-empt and predict issues not only means less day-to-day headaches for small IT teams, but adds to a more seamless end-user experience for everyone in the business — whether they’re in the office, at home, or catching up on their emails on the train.

When it comes to security concerns, Dell Windows 11 devices combine hardware and software to offer a powerful extra layer. This includes a reported reduction of firmware attacks by 3.1x. Based on a Windows 11 Survey Report1Businesses report a 58% reduction in security incidents due to Windows 11 Pro devices in February 2022. 

Small businesses are unique. Each one will have different priorities and goals for their day. If you’re a small business owner or CEO weighing up the pros and cons of going hybrid — whether you have concerns around security, IT infrastructure, or growth and scalability — a great first step is speaking to a Dell Technologies advisor, who will be able to help you find the best bespoke solutions for your business’s needs.

Learn more about how Dell or Microsoft can help you with your hybrid work solution. Contact a Dell advisor 0800 085 4878.

1. Survey Report SMB Windows 11. Techaisle February 2022 

This post was created and edited by Insider StudiosWith Dell Technologies

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