Chaos at JFK: British Airways Flights Grounded En Masse

  • JFK was rocked by chaos Monday, after British Airways grounded all its flights to the USA.
  • Several passengers reported that they waited on the tarmac for hours while the airline dealt with the problem.
  • Insider was told that the airline had experienced a technical problem. 

British Airways flights were grounded indefinitely at all US airports. This left passengers fuming for hours. 

Twitter users claimed that they were trapped in chaos at the John F. Kennedy International Airport Monday night, and waited hours on the tarmac to see if their plane would take off.

Colin Dickey is a writer tweetedHe said that he was “chillin” on the JFK tarmac for hours.

“Captain of our #British_Airways flight just stated that their flight computers were down for two hours around the world and that no BA plane can file flight plans.” Dickey wrote Monday night. 


“@British_Airways’ system is down worldwide for 3 hour now; Captain said that the last time it happened (earlier this yr), it took 2-3hrs once the system was back online,” he tweeted in a follow-up. 

Four hours after his first tweet — close to midnight — Dickey told Insider that his plane had just pulled away from the terminal. 

Another Twitter user posted a video showing the scene at JFK. It showed many passengers waiting in a departure lounge for their flight. 


British Airways issued the following statement to Insider: “We are experiencing delays to some flights due to technical issues with our flight planning.”

“We are sorry for the disruption to customers’ journeys, and we’re urgently investigating it so that they can travel as quickly as possible,” the company stated.

British Airways also confirmed to Insider that the technical issue had no effect on flights that have already left, and that it was not a safety problem. The company also stated that short-haul flights operated by its carrier were not affected. 

A separate statement is available at the BBCBritish Airways stated that the technical issue had affected flights scheduled to depart the US Monday night. 

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