48% of people report better interactions with healthcare professionals since joining HealthUnlocked

London, United Kingdom, Dec 2019 – People living with one or more chronic conditions are looking for alternative ways, other than traditional care, to help support their health.

The large number of people living with a long term condition is increasing year on year – 25 million₁ in the UK and 133 million₂ in the USA. Presently, this growing population are visiting primary care for support with managing their condition, as a result of them struggling to navigate or access social care.

Our annual user survey examines the behaviour of patients who have participated in an online health community with the goal of improving their quality of life while living with a chronic health condition. This year we surveyed nearly 7,000 people where 84% are over 50 years old and 89% of the population have at least one ongoing health condition.

Our findings from this survey suggest that an increasing number of people are looking for information elsewhere, and expect to be signposted to this information by their primary care physicians. 81% of people reported that they would like to receive recommendations for local services and resources that could help them manage their health.

Survey respondents also noted that they would like to be pointed to digital resources as social care support: 71% of people were interested in learning about online educational programs that provided guidance and information around specific conditions. 71% of people were also interested in taking part in surveys for insights into specific health conditions, rare conditions and connected conditions.

It’s important to acknowledge the power of patient insight and peer support via an online health community in contributing to improved social care. 50% of users report that they had not met someone with the same health condition as them prior to joining HealthUnlocked. 82% of people feel more confident in managing their health after joining HealthUnlocked.

We noticed that there was a 41% increase in people staying away from the doctor₃ after joining an online support community on HealthUnlocked. Furthermore, 48% of people reported that they have improved interactions with healthcare professionals since joining HealthUnlocked.

Jorge Armanet, CEO and Co-Founder of HealthUnlocked said: “In a world where healthcare is becoming increasingly more patient-centric and value-based, this survey provides first-hand confirmation that a self-care ecosystem like HealthUnlocked can’t be ignored by any healthcare system looking to become more personalised, preventative and affordable.”

Report highlights:
89% of the population surveyed have at least 1 ongoing health condition
82% of people feel more confident in managing their health
32% visit HealthUnlocked before visiting their doctor
41% increase in people staying away from the doctor because of the use of HealthUnlocked
86% of people found that HealthUnlocked us a safe place to share their experiences
81% expect to stay on HealthUnlocked for a long time
48% have improved interactions with healthcare professionals since joining HealthUnlocked
Over 50% of people had never met someone else with the same health condition as themselves before coming to HealthUnlocked.

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Mayor of London Report: Suggests Eco-design Stoves as Part of the Solution

London, UK; 2 December 2019 – According to the Mayor of London Report, published in October entitled, ‘Roadmap to meeting World Health Organization guidelines by 2030’, Eco-design stoves have the potential to assist in reducing particle pollution associated with biomass burning and cooking.

The report, based on modelling results by the Environmental Research Group (ERG) at King’s College, outlines policies and guidelines aimed at reducing PM2.5 to meet WHO guideline limits by 2030. It suggests the Eco-design standard within its guidelines as an example of how to substantially reduce PM2.5 and eludes to new statistics on wood burner emissions as it has reclassified biomass burning (as a whole) as ‘the second largest source of PM2.5 in London, accounting for 16 per cent of local PM2.5’ (the majority of which will likely be open fires and 10+ year old, wood burners). This 16 per cent figure is in a similar realm as ‘Non-Road Mobile Machinery’ (15%) and ‘cooking (including commercial cooking) which contributes 13 per cent of local emissions’.

According to the report, road transport remains the largest individual source of PM2.5 in London, accounting for 30 per cent of local emissions.

These new statistics are a far cry away from the previously reported 38% of particulate matter attributed to biomass burning and in fact, the 16% figure given for London could be even lower if modelled across the whole of the UK.

The implication of the findings is that if all open fires and old stoves in London (and the UK for that matter) were to be replaced with Eco-design stoves, then the particle pollution attributed to domestic wood burning would be massively reduced – a relatively simple intervention when considering how difficult it could be to severely reduce particle pollution in other key areas of contribution.
The report also points out the need to ‘address wood burner emissions through a new fit-for-purpose testing regime’.
Those in the industry itself are confident that comprehensive, scientific studies will lead to further conclusions that it’s been extremely proactive in its approach to producing very low emission wood burner and multi-fuel stoves.

Daniel Gibbs, Managing Director of Ignite Stoves & Fires and Chair of the Stove Industry Alliance Retail Group said, ‘It’s reassuring to see that further scientific studies are revealing the key contributors to particle pollution and the fact that these latest guidelines mention the Eco-design standard in their plans for tackling particulate matter. This will hopefully dispel the fear that’s been created around wood burners, following a year of inaccurate and very misleading information. This latest report should give anyone with an Eco-design stove some comforting reassurance that they are part of the solution, not the problem. The industry now looks forward to further evidence proving that Eco-design wood burner and multi-fuel stoves are a low emission, highly efficient heating solution.”

Visit to view a range of stoves that already meet or surpass the Eco-design standards, way ahead of 2022.

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