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TEN YEAR STUDY: TWO DOMINANT CHALLENGES FACING WORKERS PRIOR TO COVID-19 PANDEMIC


RainmakerThinking has released a new study based on survey data they collected from more than 10,000 working adults in 84 different organizations and of 37 different nationalities during the ten years between the Great Recession to the COVID-19 Pandemic.

New Haven, CT, July 9, 2020—Overcommitment and work relationship conflict were the top two challenges facing workers between March 2010 and March 2020, according to a new study just released by RainmakerThinking, Inc.

This is the latest from RainmakerThinking’s workplace research, ongoing since 1993, which includes data collected from more than 500,000 individuals from more than 400 organizations, and is the basis of numerous studies, hundreds of articles, and 21 books. Their research on the intersection of overcommitment syndrome and relationship conflict at work—and how the most effective people solve that conundrum—is the basis of Tulgan’s new book, THE ART OF BEING INDISPENSABLE AT WORK: Win Influence, Beat Overcommitment, and Get the Right Things Done, to be published by Harvard Business Review Press in July.

In this new study, RainmakerThinking examined open ended response data collected between March 2010 (the end of the Great Recession) and March 2020 (the emergence of the COVID-19 Pandemic) in response to the question, “What is the most difficult challenge you face when it comes to doing your job?”

56% of respondents cited some form of overcommitment

48% cited some form of workplace relationship conflict

31% mentioned both overcommitment and workplace relationship conflict

73% mentioned at least one or both factors; only 27% mentioned neither

These numbers remained surprisingly consistent across a wide range of employees in various roles and levels in organizations of different shapes and sizes and industries.

Tulgan says, “These deeply intertwined problems of overcommitment and relationship conflict have been rising to the top, not just in this study, but in all of our research, training and consulting, more and more, over the last ten years. My search for solutions led me over and over to people who remain consistently in great demand without succumbing to overcommitment syndrome, those I refer to as ‘go-to people.’ I kept trying to figure out, ‘How do they do that?’ Figuring out how these real ‘go-to people’ stand the test of time is what led me ultimately to write the new book.”

“It is a constant theme in business, but especially since the Great Recession, organizations have been determined to get more and more work out of every employee,” Tulgan says. “Organizations have not only steadily increased everybody’s individual workload, but they have also been streamlining work by pushing increased collaboration. That means everybody is dealing with a lot more people—and all these people are almost always making requests of each other.”

What Tulgan saw, again and again, was a tendency for people—trying to be good team players and prove their value—to manage these relationships by overcommitting themselves, saying “yes” to every new ask or project, even if they didn’t have the bandwidth. Even before the Pandemic hit, when unemployment was at record lows, most employees didn’t want to give the impression they were not pulling their weight. Says Tulgan, “That is doubly true now, with so many people so worried about their job security.”

“The irony is that people who allow themselves to become overcommitted end up either dropping balls and letting people down or start to suffer from what I call ‘siege mentality’ and start hiding from everyone and everything at work. Either way, their overcommitment ends up causing conflict in their work relationships.”

The go-to people Tulgan has studied, whose way of thinking and conducting themselves form the basis of his new book, are not just “yes” people. “The reason why people ‘go to’ them over and over again is not that they say yes to everyone and everything. Rather, they play a longer game of service,” Tulgan says. These go-to people serve others more and better, add more value for more people consistently over time, and thus are the most relied upon by their peers. How? By pacing themselves, slowing down to make sure they do the right things in the right order for the right reasons, every step of the way.

Says Tulgan, “These go-to people realize that, if you are truly committed to service, you don’t burn yourself out because then you will be of no service to anyone, at least for some period of time. In fact, you will likely require the services of others.”

How do you make yourself truly indispensable at work in the post-pandemic world? Says Tulgan, “The way to add the most value for the most people consistently over time is to play the long game of service, one moment at a time. That is how you beat overcommitment, avoid relationship conflict, and win real influence so that everybody wants to work with you and nobody would want to work without you. That’s what the book is all about.”

Learn more about RainmakerThinking’s ten year study and their findings on their website.

Bruce Tulgan’s The Art of Being Indispensable at Work is due for release July 21, 2020 from Harvard Business Review Press and available for pre-order now from all major booksellers.

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Built environment recruiter provides safe and efficient way to manage temporary workers


Property & Built Environment recruitment specialist PRS has extended its commitment to worker safety with the launch of a new temporary workforce management platform.

Driven by the rising client demand for contact-free, hands-on temp workforce management, PRS has partnered with Sirenum, the dynamic workforce management platform, to keep workers safe, as well as delivering increased revenue and lowering costs across multiple processes.

Already used by thousands of temp workers daily across Europe and recently adopted by parts of the NHS, Sirenum’s accompanying app allows workers to log availability, accept shifts, record attendance, receive notifications, request holidays and view payment information.

PRS Director Richard Snarey says: “Worker health and safety is more crucial than ever. While there’s been a lot of attention paid to ensuring a COVID-secure workplace, there have been concerns about how to adequately protect temp workers. This is exacerbated by many companies still relying on paper-based processes to manage their temp workforce, which requires unnecessary contact that could put workers at risk.

“Since lockdown, PRS has been working closely with clients to help them deliver a COVID-secure workplace, so we’re thrilled to introduce a platform that protects temporary workers too. With Sirenum, organisations can closely manage and interact with their temp workers with zero in-person contact required.

Sirenum leverages cloud technology to address the challenges of even the most complex workforces and is currently utilised by organisations spanning the healthcare, retail, hospitality and leisure sectors. Find out more here.

About PRS
Property and built environment recruitment specialists, PRS operates on a nationwide scale with offices in London, Southampton, Birmingham, Glasgow and Manchester.

The company’s specialist areas include Facilities Management, Mechanical Engineering, Property Management, Electrical Engineering, Refrigeration and Air Conditioning Engineering, Internal Recruitment, Management & Executive, Technical Engineering, Driving, Trades & Labour, Commercial Catering, and Cleaning.

PRS is regularly measured by external auditors to ensure it adheres to the best policies for quality management, earning REC, IS0 9001 and Safe Contractor certificates. Additionally, PRS is a founding member of the Building Services Engineering Employment Agency Alliance and a member of BIFM.

About Sirenum
Sirenum helps organisations meet the evolving needs of the rapidly expanding dynamic workforce. The temporary workforce management platform delivers the following efficiencies:

● Scheduling. Sirenum’s geo-location tools help you place the right person in the right place at the right time, improving response times, reducing travel and increasing gross profit.
● Compliance. Streamline operations and improve health & safety by building compliance rules and managing certifications, credentials and permits.
● Monitoring. Capture time and attendance, proactively reduce lateness and uncovered shifts, and manage patrol and lone workers with ease.
● Financial. Free up time and resources by simplifying the calculation and processing of gross pay, automating invoice development, and more!
● Analytics. Easily create, schedule and review reports across the whole system and use this data to make informed workforce decisions.

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4 in 10 UK workers expect to work from home more often, survey finds


43% of workers say they will be “more likely” to work from home following the Coronavirus crisis

For millions of workers forced to work from home during the Coronavirus lockdown, remote working could become part of the ‘new normal’. Image licensed by Ingram Image
For millions of workers forced to work from home during the Coronavirus lockdown, remote working could become part of the ‘new normal’. Image licensed by Ingram Image

An end to Covid-19 lockdown may not mean an end to home working for many UK workers. A survey has found that 4 in 10 people expect to work from home more than they did before, even once the crisis is over.

More than 5,000 UK workers were asked to think beyond Summer 2020 and consider whether they were more likely, less likely, or equally likely to work from home in the future.

The result signalled a significant increase in remote working, with 43% of respondents saying they were more likely to work from home in the latter half of 2020 and beyond.

Adam Jones, Editor of HomeworkerHQ.com, the website behind the survey, said: “Companies and staff are beginning to realise that they can be just as productive while working remotely as they can in an office. And that working from home has many benefits.

“Remote working can improve employee satisfaction and retention, reduce carbon emissions and bring about savings in costly office space, facilities and utilities.”

Prior to the Coronavirus crisis, only 30% of the UK workforce had ever worked from home. While only 5.1% of the working population worked from home most of the time.

In recent years, the number of home workers has been steadily increasing – from 4.3% in 2015 to 5.1% in 2019, according to the Office for National Statistics. However, the current need for millions of people to work from home has the potential to accelerate this trend.

Not everyone can work from home of course, but there really is no reason why most desk-based jobs can’t be done remotely for at least some of the working week.” Jones adds.

“A combination of modern technology, such as high speed internet and video conferencing, combined with the catalyst of the Coronavirus crisis, now looks set to make remote working part of the new normal.”

About HomeworkerHQ: A new remote working website launched in response to the current crisis, HomeworkerHQ is dedicated to helping people work well from home. The website offers advice on how to set up a home office, choose the best office furniture and tech, and remain productive while working remotely.

Website: HomeworkerHQ.com
Twitter: @HomeworkerHQ
Email: contact@homeworkerhq.com

About the survey: The survey was conducted via a Twitter poll that used the social media network’s promoted tweet functionality to target a random sample of UK citizens aged 18+.

There were 5,157 responses within a 24 hour period from 19th to 20th May 2020.

The results were:

● 43.6% more likely to work from home
● 17.6% less likely to work from home
● 38.8% no change anticipated

Statistically, we can say to a 95% confidence level that between 42.2% and 45.0% of people in the UK’s working population of approximately 31.3m consider themselves more likely to work from home in the future.

View the results



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UK removals company, Apex Removals, offers NHS workers 30% discount, to show our appreciation


ONLY TAKING BOOKINGS FOR CRITICAL MOVES & KEYWORKERS DURING THE LOCKDOWN PERIOD

UK-based removals company, Apex Removals is adapting fast to meet the new challenges of the current crisis situation. With the view of assisting those on the frontline of the pandemic, they are offering NHS workers a 30% discount on their removals for the whole month of April.

 Moving houses is stressful at the best of times, but now in the midst of the coronavirus pandemic, there’s a whole new level of anxiety on the part of both movers and those moving to ensure safety for all parties.

“There’s no doubt this has been a challenging time for our industry. The current situation is making moving homes more complex, but as a professional supplier with many years in the business, we have adapted quickly to safeguard our customers,” said Apex Removals representative, “At this time, our hearts go out to the NHS workers in the UK who are bravely battling this pandemic and we wanted to offer our support in some way. By providing this discount, we want to offer our thanks and try to make their moving experiences a little less stressful.”

Apex Removals is one of the highest rated movers in London and offer their services throughout the South East, which means this offer will apply to NHS workers located all over the South East of England.

As per guidance issued on 26 March, 2020, Government is advising those who have exchanged contracts to go ahead and move if the move is to an unoccupied house and to follow social distancing advice when moving – the proviso being that no one who is ill or displays symptoms be involved in the moving process.

Anyone with symptoms, self-isolating or shielding from the virus, should follow medical advice which means delaying their moves if at all possible.

“The government has urged citizens to take every sensible precaution to ensure moves happen safely and we are committed to this mandate,” said Apex Removals representative, “Our teams are being hyper-vigilant with their own health and safety and are maintaining distance measures, washing hands and disinfecting surfaces as we go.”

Apex Removals has been a trusted removals expert for several years offering local and long-distance removal services for homes or business premises in addition to storage facilities.

Whether you are planning to move from London to another country or just further down the road, Apex Removals’ proficient movers have the know-how to pack and ship your possessions for any distance and their experienced teams have one goal in mind – to make moving as stress-free as possible.

NHS workers can contact us on 0330 8080 570
office@apex-removals.co.uk to take advantage of the April offer.
For further information or to get a hassle-free online quote, visit: https://www.apex-removals.co.uk/

Media Contact
Lisa Benett, PR Manager
Apex Removals London
Email: london@apex-removals.co.uk
Telephone: 020 3514 0842
Website: https://www.apex-removals.co.uk/branch/london/

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